Our products are not certified by the FDA neither Health Canada for human consumption. They are sold for incense and soap making purposes, decorative purposes and/or legitimate ethnobotanical research. Our products are not sold and intended for human consumption. The information given about the plants is for academic purposes only and not intended to be used medically. Sacred Paradise Online Shop, its suppliers, agents, employees and distributors cannot be held accountable for any misuse of the products offered.
All Products that we sell in the Online Shop are LEGAL in Brazil!
Delivery & Returns
Thank you for choosing to place an order with Sacred Paradise and contributing to the Sacred Paradise Indigenous Community Project.
Usually orders are processed within 1-2 working days. In busy periods this can extend slightly. The order is then dispatched by the relevant delivery method.
We have a full description and carefull to send it in a diferent and awsome packages in a way to you received it without worry about Clearence or Security by alfandega.
All products are natural and organic and can be send it with a food description and natural packages to cooking.
Secutity in the Purchases
All the information transmitted between you and sacred Paradise is confidential and is encrypted when sent online.
For this purpose we hold a security certificate that allows the encryption of exchanged information and the certification of the owner of the website. This certificate is issued by the leading certifying entity: Paypal. It has the same security, functionality and characteristics as on-line banking services.
What is a security certificate?
It is a set of electronic documents issued by a certifying entity that enables the transmitted information to be encrypted and the source of said information to be identified.
For the certificate to be trustworthy, the certifying entity must be a trusted body capable of certifying the source of the information.
We ship world wide.
95% of all orders are sent via EMS Express, which takes 5 days from dispatch for USA, 3-5 days for Europe and 5-7 days for most worldwide destinations.
PLEASE NOTE: Outside of the Brazil parcels are subject to local import checks, local delivery schedules and any custom clearances that are required. This means for standard post and courier parcels the delivery time sometimes is extended by a few days.
Small items and packets will need to be signed for, customers requesting for deliveries to be left un-attended in a chosen location do so at their own risk. We may not agree to refund or replace undelivered items in these circumstances.
All packages within the Brazil are sent EMS Express in order to get your package in a timely manner
99.9% of parcels are delivered on time. In very rare instances where a delivery is not received we are asked to wait 15 days. Sacred Paradise is not responsible for packages once they have left our hands, it is out of our control. In the event that an item has gone on a detour we will discuss with you what we can do.
Brazil & All World
Proof of delivery when you need extra peace of mind.
Timed next day delivery with tracking.
In the first instance please notify us in writing within 7 days of receiving your item of any issues that you are unhappy with here: [email protected]
If an item is not to your satisfaction, it can be returned and refunded taking into account any paid delivery costs. (See Below).
Products arriving damaged shall not be the responsibility of Sacred Paradise. However, you must email us if you are not happy with your purchase.
Incorrect ordering of goods or cancellation is subject to the delivery and return costs paid by the customer.
Once the item has been used or worn we cannot accept the items back and the customer is required to keep the goods.
In the case of agreed refunds: On receipt of these a refund will be made immediately. This can take up to 28 days to show on your statement.
QUESTIONS OR INQUIRIES:
Email: [email protected]